All products can be returned due to manufacturer defects ONLY. You can cancel an order after it has been placed, due to back-order. All returns must be made within 14 days from the date of delivery.
Return items must be in NEW/UNOPENED condition. The customer is responsible for shipping fees both ways when returning or requesting for an exchange. Upon approval by DevSport, refunds will be issued in the same manner that they were paid less shipping fees. No restocking fee will occur if the items are returned in NEW/UNOPENED condition.
Upon inspection, Items found to be used, installed, opened, and/or with missing original hardware or components will be rejected or occur up to a 50% restocking fee depending on overall condition of the items and/or missing components. If rejected the items will be shipped back to the customer at there expense.
Any refused shipment sent back to DevSport does not constitute the right to a refund or credit. It is the customer’s responsibility to make all arrangements to receive shipments. DevSport will charge the customer all freight charges associated with the shipment and up to a 15% restocking fee on all products that were shipped back to DevSport.
You can also contact us via email or phone to request a RMA number. Please include the following information: name, order number, date of purchase, and phone number where you can be reached.